Items are non-returnable due to hygienic reasons. However, immediately upon delivery and in the presence of the dispatch rider, if it is discovered that the items are damaged or broken during transportation where the fault is on our part through our dispatch rider, kindly contact us on any of our social media accounts or send an email to anaayamdoo@gmail.com/ Whatsapp +233 55 940 8951. Include all the relevant images of the items(unopened) with your order number and details. A replacement or refund may be issued to you within 24 hours.